CIOs will manage fewer humans, especially for security.
By 2020, the role of CIO will shift away from one that is mostly about managing humans in a large workforce. While that may seem too far-future for some, the reality is that computing is becoming much more autonomous, requiring less dependence on human intervention for systems to run correctly. Darnell Washington, CEO of SecureXperts, says building security, identity management and even emergency response will be controlled by computer artificial intelligence (AI). "First response and collection of situational awareness will be initially obtained by unmanned systems, robots, surveillance drones, and other unmanned aerial vehicle systems that contain audio and video capabilities," he says.